Refund handling depends on where the purchase was made and why the refund is requested.
For App Store or Google Play purchases, start with the platform’s official purchase history or refund-request process. Use the order information requested by Apple or Google.
If a creation failed or timed out, contact MyTunes support with the creation type, approximate time, and any error message shown in the app. Some failed-generation cases may be eligible for a credit refund under the current product rules; eligibility must be checked against the applicable support policy.
Deleting the app does not cancel a subscription or automatically create a refund request.